How GovIntel Works

The engagement lifecycle

The stages an engagement moves through from first enquiry to a delivered board pack, and what each one means from your side of it.

Currentengine 9.0.0Verified 2026-08-30

An engagement moves through a defined set of stages. Two facts drive it: the state of the AWS connection, and the state of the assessment.

StageWhat it means
New leadYour enquiry has been received
Onboarding link sentA single-use link to connect your AWS account has been emailed to you
Onboarding openedYou have opened the link and started the connection
Deploying AWS accessYou are creating the CloudFormation stack in your account
Verifying accessGovIntel is running a real verification against the role you created
Connected, starting assessmentThe boundary check passed and the assessment is being dispatched
Assessment runningCollectors and control checks are running against your account
Board pack readyThe pack has been produced and you have been emailed a link to your portal
DeliveredYou have retrieved the pack
ClosedThe engagement is complete

The outcomes that are not the happy path

StageWhat it means
AWS connection failedVerification did not pass. The reason is reported, and it is usually a stack that did not finish or an option chosen the other way
Assessment failedThe pipeline broke. That is ours to fix, not yours
Insufficient evidenceThe run worked, and refused to issue a rating because too little of the environment could be evidenced. A different fact, deliberately kept separate
Access expired or revokedThe engagement expiry passed, or the stack was deleted. Both are normal ends to an engagement

What moves it

Most transitions are automatic. Once your connection is verified, dispatch, status resolution, pack retrieval and notification all happen without an operator. See What happens after you connect.